Xenera Co.,Ltd.
About the handling of personal information

Xenera Co.,Ltd. collect and store personal information in accordance with A.3.4.2.5 of JIS Q 15001:2017 (measures in A.3.4.2.4 for when personal information is obtained directly from the individual in writing).

Personal information obtained through this input form is for the following purposes and will not be used beyond the scope of these purposes. In addition, minors are requested to obtain consent from their guardians.

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1. Name of organization

Xenera Co., Ltd.

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2. Name, affiliation, and contact information of the administrator of personal information

Administrator name: Atsushi Maekawa as a personal information protection administrator

Job title: System Development Department Manager

Contact information: privacy[＠]xenera-corp.com

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3. Purpose of use of personal information

Personal information may be used to respond to various inquiries.

In addition, personal information obtained through various services and applications provided by our company will not be used for any purpose other than the relevant service or application.

4. Provision of personal information to third parties

We will not provide personal information to third parties except in the following cases.

① When required by law

② When it is necessary to protect the life, body, or property of a person, and it is difficult to obtain consent from the person in question

③ When it is necessary for the improvement of public health or the healthy development of children, and it is difficult to obtain consent from the person in question

④ When it is necessary to cooperate with national institutions, local governments, their contractors, etc. in carrying out legal affairs, and obtaining the consent of the person in question may affect the performance of those affairs

5. Entrustment of personal information handling

In order to provide better services to customers in the course of our business operations, we outsource some of our operations to external parties. Only when our employees deem it necessary, we may disclose necessary information to business contractors that we deem appropriate in handling the personal information.

6. Request for disclosure, etc. of personal information

You have the right to request the disclosure, correction, deletion, or suspension of use of your personal information. We will respond to the procedure after verifying your identity, but a representative can also make the request. For details, please contact the "Personal Information Inquiry Desk" below.

We will respond to your request for disclosure, etc. within a reasonable period and scope. If we decide not to disclose your information, we will notify you of the reason.

 

5F Sanai Kayabacho Bldg., 2-13-11 NihombashiKayaba-cho, Chuo-ku,Tokyo, Japan 103-0025

Xenera Co., Ltd.

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Contact point for inquiries regarding personal information <privacy[＠]xenera-corp.com>

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7. Voluntary provision of personal information

Whether or not you provide your personal information to us is at your discretion. However, if you do not provide the necessary information, we may not be able to provide you with the appropriate services. Thank you for your understanding.

8. Information mechanically acquired upon access to this website

In order to ensure the security of the website you visit and to improve user services, we may acquire information about you through cookies.